Senior Technical Writer
Robocorp
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See open jobs at Robocorp.See open jobs similar to "Senior Technical Writer" Firstminute Capital.Senior Technical Writer
This is a moment of change — and tremendous potential. Do you want to be part of shaping what’s next in human-AI collaboration?
As Generative AI shakes up every industry, enterprises are looking for ways to:
- Unleash stunning productivity gains
- Deliver efficiencies with profound effects on the bottom line
- Accelerate innovation pipelines
- Disrupt new markets
Sema4.ai is defining the future of knowledge work by building intelligent agents that transform how people collaborate with AI. We help enterprises bring the full force of their enterprise data to AI applications in a safe, secure and governed manner.
What you can expect from us:
- Contribute to a mission to shape the future of AI
- Enjoy best-in-class benefits
- Accelerate your career growth by working with leading-edge technology, pioneering customers, and world-class colleagues
Sema4.ai is ready to grow. We are funded by tier 1 venture capital firms–the ones who backed household names like Uber, Snapchat, Instagram, and Zendesk. We are founded by industry leaders and seasoned entrepreneurs with deep expertise spanning data domains, data management, distributed systems, automation and open source.
Join Sema4.ai, and work where the promise of AI meets the potential of people.
What Are We Looking For
We are looking for a Senior Technical Writer to elevate our documentation and tutorials to the highest standards. You will be responsible for creating and maintaining user-facing documentation, ensuring it is clear, comprehensive, and engaging. You will work closely with our engineering and product teams, using our products to understand and highlight areas for improvement in both the documentation and the products themselves. Your role will involve continuous improvement of our documentation based on user feedback and analytics.
You
You are a self-starter who thrives in a fast-paced, results-driven environment. You take initiative, make decisions, and assume ownership of your work. You are adept at using and understanding complex B2B products, identifying issues, and suggesting improvements. As a strong team player, you can operate effectively in a globally distributed product organization and are comfortable working with multiple technologies. Your passion for creating top-notch user documentation drives you to leverage the best tools and practices in the industry.
Responsibilities
- Create, update, and maintain user-facing documentation, tutorials, and examples.
- Actively use our products to identify issues and report them to the relevant teams
- Proactively come up with sections and content that needs to be created.
- Engage with our user community to identify topics for new documentation.
- Analyze documentation performance metrics and continually improve based on these insights.
- Collaborate with developers to ensure documentation accuracy and relevance.
Qualifications
- Proven track record of authoring user-facing documentation in English. Please provide examples.
- Experience in creating and maintaining high-quality documentation for complex B2B software products.
- Proficiency in using and understanding software products deeply to identify and report issues.
- Strong analytical skills to continuously improve documentation based on user feedback and performance metrics. Experience with web analytics tools such as Google Analytics.
- Familiarity with documentation as code, markdown and developer tools and environments, such as GitHub and VS Code.
- Ability to work independently and as part of a distributed team.
- Excellent communication skills and attention to detail.
Bonus Points
- Knowledge of AI, LLM or Agent technologies and tools.
- Proficiency in Python or other relevant programming languages.
- Interest to write occasional blog posts on topics of interest related to our products.
- Enthusiasm to make videos out of our tutorials.
- Department
- Product & Solutions
- Locations
- Europe
- Remote status
- Fully Remote
Senior Technical Writer
This job is no longer accepting applications
See open jobs at Robocorp.See open jobs similar to "Senior Technical Writer" Firstminute Capital.