Site Reliability Engineer



Software Engineering
South Africa
Posted on Monday, December 11, 2023

About Stitch

Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers.

We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.

The Platform Engineer helps build infrastructure as code into the deployment processes in order to ensure Stitch can scale fast while strengthening reliability and security.
Division: Product & Engineering Department
1. Work closely with engineering to improve development and deployment processes
2. Secure, monitor, and maintain multiple Kubernetes environments
3. Helping evaluate, deploy, automate, and operate new technologies and infrastructure
4. Assisting with the evaluation and rollout of new services
5. Work with engineers within the team to ensure that releases are production grade
6. Performance Optimization: Identify performance bottlenecks and work with the engineering team to optimize application and infrastructure performance.
7. Incident Response and Resolution: Collaborate with the incident response team to ensure swift and effective resolution of incidents, contributing to post-mortem analysis and driving improvements to prevent future incidents.
8. Capacity Planning: Monitor resource utilization in Kubernetes clusters, perform capacity planning, and make recommendations for scaling infrastructure to meet growing demands.
● Bachelor's degree in Computer Science or similar work experience
● Experience with operating a service oriented architecture and/or container orchestration (Kubernetes or similar)
● 8+ years experience in devops or related positions
● Demonstrated project development and leadership skills
● Experience in the FinTech and/or the financial services industry
● Experience with security automation and cloud security


🏖 Remote-Flexible

At Stitch, we want our team members to be able to work from anywhere. As a business with continental (and eventually global) ambitions, we firmly believe that putting the best team together involves letting both current and future Stitches work from where they want to. You’ll have the opportunity to work from one of our offices (Cape Town & Johannesburg) if you wish or remotely. Remote team members will have the opportunity to visit our offices regularly where we have team lunches every day! 🍜 Friends, family, pets - everyone's invited!

🎨 Stock Options

We want to ensure that you own a part of this company, as your work will drive the fabric of the business.

🩺 Medical Aid

Stitch contributes and provides medical aid coverage for all team members.

💻 Equipment

All Stitchers receive a state of the art laptop (e.g. MacBook Pro) along with a $200 budget to spend on a keyboard and mouse of your choice.

🔥 Culture & Values

Stitch has a culture that emphasizes sustainable processes, kindness, and work-life balance. We value diversity in all its forms and believe that a broad range of lived experiences makes our team and product stronger. This is especially important to us as our leadership team includes diverse racial backgrounds and members of the LGBTQ+ community.

Our Investors

Stitch is a well-funded venture-backed startup. Our network of global investors include the co-founders of Venmo, Klarna and Flutterwave, and founding team members from Plaid and Revolut.

Our network of investor funds include firstminute capital, Raba Partnership, CRE and Village Global, bringing backing from LPs such as Bill Gates, Mark Zuckerberg, Eric Schmidt and Jeff Bezos.

This funding gives us the capital to make sure that all employees are empowered to do their jobs, and incorporates industry veterans who will help us grow and operate a multinational fintech startup.

👩🏾‍💻 Developers!

We care deeply about developer experience and aim to provide tools and systems that software engineers will rave about. The team has collectively had a great deal of experience building fintech and developer-facing products in Africa and other emerging markets.