Senior Account Executive



Sales & Business Development
United Kingdom
Posted on Friday, February 2, 2024

About Us

Founded by Mastercard and WorldRemit former executives, with early employees from Google, Uber, American Express, HSBC and Deliveroo. Volume ( is a London-based payments startup on a mission to kill the hidden fees on the Internet for both consumers and merchants alike 💳

Our mission is to create a universal checkout on the Internet 🌍 enabling online shoppers 🛍️ to pay and businesses 🛒to get paid quickly, easily, conveniently, and eventually for free with just one click ⚡

Faster than Apple Pay, Volume is the only payment method that allows consumers to pay in one-click using their bank app and businesses to eliminate payment intermediaries such as Stripe, PayPal, card networks and their extortionate hidden fees 👿

We are currently looking for an energetic Business Development Specialist offering an incredible opportunity to receive a competitive salary and meaningful equity shares in the hottest startup in the UK 🔥

Our Culture

We don’t follow the traditional corporate or start-ups 🥱 model but empower our people to own their work end-to-end. The challenge is not for everybody, we are entirely mission-driven with a fully autonomous team culture. You decide the strategy, you move the metric, we help to achieve your goals 🏆

What you can expect from us

  • Meaningful equity in the company 💰
  • Work from home 🏡 or from our incredible offices in London 🇬🇧 and Krakow 🇵🇱
  • A one-off remote-working budget to help you set up your home office 💺
  • 24 days holiday as standard ✈️
  • 30 day ‘work from anywhere’ policy 👩‍💻☀️
  • Free lunch 🥙 If you choose to work from the office on Wednesdays

Your Mission

You are on a mission to bring real-time payments to hundreds of merchants. You will develop a systematic growth engine for generating demand:

Client Relationship Management:

  • Build and maintain strong relationships with assigned clients.
  • Understand clients' business needs and challenges to provide effective solutions.

Sales and Revenue Generation:

  • Achieve sales targets by promoting and selling products or services.
  • Identify upsell and cross-sell opportunities to maximize revenue.

Strategic Account Planning:

  • Develop and implement strategic account plans to meet sales objectives.
  • Collaborate with internal teams to align products or services with client needs.

Communication and Presentation:

  • Effectively communicate the value proposition of products or services to clients.
  • Conduct presentations, product demonstrations, and sales pitches.

Negotiation and Contract Management:

  • Negotiate terms and conditions with clients to secure agreements.
  • Manage contract negotiations and ensure compliance with company policies.

Forecasting and Reporting:

  • Provide accurate sales forecasts and regular reports on account activities.
  • Analyze sales data and market trends to identify opportunities and challenges.

Customer Service and Issue Resolution:

  • Address client inquiries, concerns, and issues in a timely and effective manner.
  • Collaborate with customer support teams to ensure client satisfaction.

Market and Competitor Analysis:

  • Stay informed about industry trends, market conditions, and competitor activities.
  • Use market knowledge to position products or services effectively.

Who you are

  • You have an entrepreneurial spirit/experience with a strong growth mindset
  • You are adaptable and comfortable with a fast-paced environment
  • You are an active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows

We’d especially love to speak with you if:

  • You have worked for a Fintech company
  • You've worked at a fast-growing startup
  • You have previously successfully worked in a remote & distributed team


  • Bachelor's degree in Business or a related field
  • At least 1 - 2 years' of relevant work experience
  • Excellent written and verbal communication skills
  • Ability to multi-task, organize, and prioritize work